Q: Is there a minimum online order amount?
A: For pickup orders there isn't a minimum order. We're happy to fill your online order for you, big or small. We do however have a pickup fee of $5.00 for orders under $30.00
Q: Where are your online shopping service areas?
A: Currently we offer Curbside Pickup for online orders at 5 Country Mart stores: 1447 State Hwy 248, Suite J in Branson, MO, 200 SouthTowne Blvd in Hollister, MO, 15720 US Hwy 160 in Forsyth, MO, 1000 Hall Street in Coffeyville, KS, and 425 N. Maple in Garnett, KS.
Q: Will Country Mart deliver in the future?
A: Please check our site occasionally for announcements about expanding our services.
Q: What about the quality of my online order? Will the dairy, meat, and produce be fresh? Will the eggs be broken or the bread squashed?
A: Country Mart is committed to bringing you the same quality you'd expect if you were shopping at one of our stores in person. Our trained shoppers will hand-pick only the freshest items for you, just like you would. And Country Mart offers a 100% satisfaction guarantee. Please contact the store director with any concerns.
Q: How do the online prices compare to the in-store prices?
A: Our online prices are the same prices you'll find in our stores. This includes any advertised and in-store specials. Advertised specials run from 12:01 am Wednesday until 11:59 pm the following Tuesday.
The prices displayed on our website reflect our current price. Please know that you will be charged the price of the items at the day and time you pick up your order.
Q: Are there any additional charges for shopping online?
A: Pick Up Orders totaling over $30.00 before tax are a free Pick Up. Pick Up Orders totaling under $30.00 before tax have a $5.00 fee.
Q: What forms of payment do you accept?
A: At this time, you may pay for your Country Mart online order with a MasterCard, Visa, Discover, or American Express only.
Q: I'd like to use food stamps to pay for my online order. Is this possible?
A: Sorry, but due to Federal Regulations, we are unable to accept food stamps or WIC vouchers as payment for online orders at this time.
Q: What time should I place my online order?
A: Online orders may be placed at any time, 24 hours a day, seven days a week. For same-day pickup, orders must be placed by Noon. Orders are processed seven days a week except holidays.
Q: How can I save time while shopping online?
A: The first time you order online might take a few extra minutes since you'll need to register, and then it may take a while to get used to the process. But our system can save your order history so that you may save time shopping online in the future.
Q: What if I don't have time to finish placing my online order before I log off of the Internet? Will my entire order be lost?
A: You can save your order in our secure system and come back later to complete the transaction.
Q: Should I tip my curbside delivery person?
A: Country Mart takes pride in meeting the needs of our customers. Bringing your online order to your car is part of the service we offer, and tips are not required but are welcomed and appreciated, especially if you were pleased with the Shopper and our service.
Q: Does Country Mart offer a satisfaction guarantee?
A: Yes. Because we want to be confident that our customers are pleased with their online shopping experience, we offer a 100% satisfaction guarantee. Please contact the store director with any concerns.
Q: I have a question about online shopping. May I call someone?
A: Definitely. If you have a question about your placed order or Country Mart's online shopping in general, please call (417) 829-9247 seven days a week, except holidays, 8:00 am to 3:00 pm.
Q: What happens if Country Mart is out of a certain item?
A: As you shop you will be able to select “Best Comparable” or “No Substitutions” for each item. If you'd like to allow substitutions, we'll be happy to choose a different size of the same brand, or we'll choose a different brand of the same size you originally asked for. It's up to your specifications!
Q: May I phone-in my order?
A: Yes. We accept phone orders seven days a week, except holidays, 8:00 am to 3:00 pm. There is a $7.50 phone-in fee for each order; Pick Up Fees may also apply. To phone-in an order call (417) 829-9247.